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Senior Equipment Service Engineer

Location: 

Swansea, GB Bristol, GB Sligo, IE Cumbria, GB Winterbourne, GB Cramlington, GB Ledbury, GB Evesham, GB Dublin, IE

Department:  R&D/Innovation Management
Full-time or Part-time:  Full-Time
Job Type:  Employee
Shift:  Remote

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube                

Senior Equipment Service Engineer – Flexible Packaging

Location: UK or Ireland
Business Group: Amcor Flexibles EMEA
Function: R&D – Field Technical Services
Contract: Permanent

 

About the Role

As a Senior Equipment Service Engineer, you will play a key role in supporting Meat and Dairy customers across the EMEA region by providing timely on-site equipment service to ensure optimal performance of packaging equipment and materials.

This exciting role supports the expansion of the Amcor Moda equipment range into EMEA and offers a high level of autonomy within a dynamic, customer-facing environment.

The position involves frequent travel (up to 70%) and combines hands-on equipment installation, technical troubleshooting, and preventative maintenance.

 

Key Responsibilities

Customer & Technical Support

  • Provide timely on-site and remote technical support to customers
  • Work hands-on alongside customer teams on production lines
  • Diagnose and resolve equipment, material, and product interaction issues
  • Service Amcor Moda equipment to sustain optimal performance. Recommend spare parts as needed.
  • Build and maintain strong, effective customer relationships
  • Deliver clear, detailed service reports, including accurate time tracking
  • Collaborate closely with Field Technical Service team and spare parts representatives

Equipment Installation

  • Support the installation and commissioning of Amcor Moda equipment at customer sites
  • Monitor equipment performance and provide intensified support during start-up phases, as required

Training

  • Deliver customer training on the correct operation and maintenance of equipment
  • Train and mentor other Equipment Service and Field Technical Service team members

 

What You Bring

  • Engineering qualification or equivalent experience in electrical and/or mechanical technology  
  • Min. 3-5 years’ experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment (e.g. rotary vacuum chamber).
  • Essential requirement: High flexibility to travel up to 70% across Europe, UK and MEA (car, train, air).
  • Essential requirement: Openness to flexible hours. The role will likely include working weekends and non-standard working hours to support our Customers and Business needs.
  • Essential requirement: Current, preferably clean, driving licence.
  • Essential requirement: This role involves maintenance activities on Amcor Moda equipment, consisting of hands-on manual work, the safe use of power tools, and the ability to carry out physical tasks, including occasional lifting and moving of heavy materials.  
  • Strong technical troubleshooting and problem-solving skills
  • Excellent communication skills with a customer-focused mindset
  • Hands-on, pragmatic mindset.
  • Ability to work independently in a fast-paced environment
  • Strong organizational skills, attention to detail, and a high level of rigour
  • Fluent in English, additional European languages are an advantage
  • Strong commitment to safety
 

Why Join Amcor?

  • Opportunity to play a key role in the expansion of Amcor Moda across EMEA
  • High level of autonomy in a field-based role
  • Direct impact on customer performance and product success
  • Opportunities to develop technical expertise and grow your career within a global leader

About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube

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