Sales Manager

Job Specification

Job Title: Sales Manager
Reporting To: Sales Director
Location: UK (regional responsibility with customer travel)

About Amcor

Amcor is a global leader in developing and producing responsible packaging solutions. We partner with our customers to deliver innovative, high-quality, and sustainable packaging that meets today’s needs while protecting the future.

Role Purpose

The Sales Manager is responsible for managing and growing a portfolio of assigned customers while identifying and developing new sales opportunities. Working closely with the Sales Director, the role supports the definition and execution of regional sales strategy to deliver profitable growth, strengthen customer partnerships, and enhance Amcor’s market position.

This role plays a key part in delivering a consistent, high-quality customer experience through effective account leadership, commercial management, and cross-functional collaboration.

Key Responsibilities

Customer & Account Management

• Build, maintain, and strengthen long-term relationships with assigned customers.

• Lead customer account management activities, including contract and commercial negotiations, to maximise profitability.

• Act as a trusted commercial partner, ensuring customer needs are clearly understood and effectively met.

• Support the resolution of complex customer requests and escalations in a timely and professional manner.

Business Growth & Opportunity Development

• Develop new business opportunities within existing accounts to deliver sustainable revenue growth.

• Identify opportunities for standard or bespoke product development aligned to current and future customer needs.

• Work with customers to capture full project briefs and translate requirements into accurate quotations and proposals.

• Support regional sales strategy development in collaboration with the Sales Director.

Cross-Functional Collaboration

• Work closely with internal teams including Customer Service, Finance, Legal, Supply Chain, and Operations to deliver an excellent end-to-end customer experience.

• Ensure alignment between customer commitments and internal capabilities.

Commercial & Financial Management

• Provide accurate forecasts, turnover reporting, and budget input as required.

• Monitor stock levels, customer payments, and adherence to agreed commercial terms.

• Liaise closely with the Finance team to minimise credit risk and ensure effective cash management.

• Lead and support price increase negotiations with customers in line with business objectives.

Systems, Compliance & Governance

• Ensure full compliance with all company policies, including Health & Safety, ISO standards, and Amcor operational procedures.

• Maintain accurate and up-to-date customer and opportunity data within the CRM system.

Skills, Experience & Qualifications

Essential

• Proven experience in managing customer relationships within a commercial or sales environment.

• Strong interpersonal and communication skills, both written and verbal.

• Demonstrated ability to build trust and long-term customer partnerships.

• Commercial awareness with the ability to negotiate effectively.

• Ability to work independently while contributing as part of a collaborative team.

• Strong organisational skills with attention to detail and follow-through.

Desirable

• Experience within manufacturing or packaging environments.

• Exposure to B2B sales within complex or regulated industries.

What We Offer

• Competitive salary and performance-related bonus

• Company car or car allowance

• Pension scheme

• Private medical insurance and life assurance

• Generous holiday entitlement

• Ongoing learning and development opportunities

• Employee assistance programme

• Opportunity to work in a global organisation committed to innovation and sustainability