Account Manager Loire
Mareuil sur Ay, FR
Job Details
Position Job Title: Account Manager Loire Region Capsules
BG and BU: Amcor Flexibles EMEA, Food, Beverages and Personal Care BU, Capsules division
Function: Sales
Location: La Loire Region, France
Line Manager’s Job Title: Sales Manager South
Advertising Legal Entity: Amcor Group GmbH, Zürich/Switzerland
Work contract Legal Entity: Contract will be issued accordingly with legal requirements and legal entity of the hiring country
Contract Type: Permanent
Job Purpose
Successful candidate will be responsible for promoting Amcor’s product range, increasing sales by acquiring new customers and developing business at existing customers in a specific territory, or for specific customer typologies (segments).
Job Dimensions & Scope
Build on existing portfolio of around 3.5M€ focusing on new business development.
Internal relationships:
CSR Team
Sales Colleagues
Value Plus Team
Plant Management
BD & Marketing Manager
External relationships:
Selected customer portfolio
Marketing influencers (e.g. local bottlers)
Principal Accountabilities
- Sales and sustainable growth (50%)
- Establish and propose territory and accounts strategy
- Analyse territory/market/customer potentials to better address prospects and existing customers
- Establish, develop and maintain relationship through regular visits to current and prospective customers in the assigned territory in order to generate sales and profit
- Liaise with product development for any new project
- Negotiate contracts and sales conditions to maximize revenue and profitability
- Follow-up on active leads immediately
- Prepare and perform presentations to existing and prospecting customers to promote Amcor’s solutions
- Produce clear and written quotations for customers that lead to closed deals
- Achieve targets as per individual plan
- Follow up forecast and results in his/her area in Sales and Margin
- Customer Intimacy (30%)
- Identify opportunities and build business cases (with the help of the Value+ team). Understand current & future customer needs to develop value proposition
- Be the voice of the customer to plant, sales & marketing managers
- Help track/follow-up customer claims. If need be, coordinate quality performance balance with Quality Dpt
- Work closely with FTS team to ensure superior customer experience
- Continuously improve market intelligence and competition knowledge
- Internal duties (20%)
- Follow the BG’s DOA regarding pricing and quotation understanding cost and margin position with the help of the value+ team
- Regularly challenge business with opportunities supported by business case
- Make sure that all relevant information regarding customer new business and leads are fed into SFDC
- Record customer/prospect visits, calls, opportunities and actions into SFDC
- Deliver monthly reports to Sales Manager
Major Challenges & Complexities
Cross-functional responsibility which requires to interact with various key players within the organization: local Account Managers, CSR team, Value+ team, industrial team etc.
Qualifications/Requirements
- Formal Qualifications and Experience
- Achieved BA or BS with 1st successful experience in the sales of B2B solutions.
- CRM systems knowledge such as salesforce.com a must.
- Good knowledge of Microsoft Office. At ease with Excel and more generally with numbers
- Valid Driving License
- Good command of oral and written French & English.
- Specific Skills and Abilities
- Commercial acumen
- Building customer loyalty
- Drive for results
- Excellent customer service orientation
- Good presentation skills
- Ability to work effectively in a cross-functional team environment
- Communicate well with internal and external stakeholders and customers
- Able to influence and motivate others
- High level of accuracy and attention to detail
- Good command of Microsoft Office products, including Excel, Word, and PowerPoint
- Ability to travel intensively
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