Account Manager H/F

Job Details

Position Job Title: Account Manager Wines & Spirits - Sustainable Packaging, based in Champagne-Ardenne Region

BG and BU: Amcor Flexibles EMEA, Food, Beverages and Personal Care BU, Capsules division Function: Sales

Location: Champagne-Ardenne Region, France

Line Manager’s Job Title: Sales Manager

Contract Type: Permanent

Job Purpose

Successful candidate will be responsible for promoting Amcor’s product range, increasing sales by acquiring new customers and developing business at existing customers in a specific territory, or for specific customer typologies (segments).

Job Dimensions & Scope

Build on existing portfolio of around 5M€ focusing on new business development.

Internal relationships:

CSR Team

Sales Colleagues

Value Plus Team Plant Management

BD & Marketing Manager

External relationships:

Selected customer portfolio

Marketing influencers (e.g. local bottlers)

Principal Accountabilities

1. Sales and sustainable growth (50%)

• Establish and propose territory and accounts strategy
• Analyze territory/market/customer potentials to better address prospects and existing customers
• Establish, develop and maintain relationship through regular visits to current and prospective customers in the assigned territory in order to generate sales and profit
• Liaise with product development for any new project
• Negotiate contracts and sales conditions to maximize revenue and profitability  
• Follow-up on active leads immediately
• Prepare and perform presentations to existing and prospecting customers to promote Amcor’s solutions
• Produce clear and written quotations for customers that lead to closed deals 
• Achieve targets as per individual plan
• Follow up forecast and results in his/her area in Sales and Margin

2. Customer Intimacy (30%)

• Identify opportunities and build business cases (with the help of the Value+ team). Understand current & future customer needs to develop value proposition
• Be the voice of the customer to plant, sales & marketing managers
• Help track/follow-up customer claims. If need be, coordinate quality performance balance with Quality Dpt
• Work closely with FTS team to ensure superior customer experience  
• Continuously improve market intelligence and competition knowledge

3. Internal duties (20%)

• Follow the BG’s DOA regarding pricing and quotation understanding cost and margin position with the help of the value+ team
• Regularly challenge business with opportunities supported by business case
• Make sure that all relevant information regarding customer new business and leads are fed into SFDC
• Record customer/prospect visits, calls, opportunities and actions into SFDC  
• Deliver monthly reports to Sales Manager

Major Challenges & Complexities

Cross-functional responsibility which requires to interact with various key players within the organization: local Account Managers, CSR team, Value+ team, industrial team etc.

Qualifications/Requirements

1.  Formal Qualifications and Experience

• Achieved BA or BS with 1st successful experience in the sales of B2B solutions.  
• CRM systems knowledge such as salesforce.com a must.
• Good knowledge of Microsoft Office. At ease with Excel and more generally with numbers 
• Valid Driving License
• Good command of oral and written French & English.

2. Specific Skills and Abilities

• Commercial acumen
• Building customer loyalty  
• Drive for results
• Excellent customer service orientation  
• Good presentation skills
• Ability to work effectively in a cross-functional team environment
• Communicate well with internal and external stakeholders and customers  
• Able to influence and motivate others
• High level of accuracy and attention to detail
• Good command of Microsoft Office products, including Excel, Word, and PowerPoint  
• Ability to travel intensively