Technical Sales & Development Manager

The Technical Sales and Development Manager lead technical sales initiatives and drives business growth through the development of  packaging solutions at his Global Account(s) (GA).

This role bridges the gap between technical expertise (R&D) and commercial strategy (PLM/KAD), ensuring our offerings meet client needs, generate growth while aligning with market trends and company goals.

Key Responsibilities:

Sales Leadership:

•            Develop and execute technical sales strategies according to the technologies and product categories as prioritized by R&D and PLM

•            Build and maintain strong relationships with key clients and stakeholders, leveraging business growth via the technical community at our GA.

Business Development:

•            Identify the appropriate technologies to be deployed at the Global Account(s) for opening new market/business opportunities according to the Key Account Plan developed for each GA.

•            Collaborate with GKAD and R&D teams to shape technical offerings based on customer feedback and market demand.

•            Coordinate and monitor new products and technologies development

Technical Expertise:

•            Provide high-level technical consultation during the sales process.

•            In collaboration with R&D expert centers, translate technical concepts into compelling business value propositions.

•            Stay current with industry trends, competitor offerings, and technological advancements.

Cross-Functional Collaboration:

•            Work closely with GKAD, PLM and R&D teams.

•            Support the development of technical proposals, innovation meetings, and presentations.

•            Ensure alignment between customer requirements and product capabilities.

Skills: 

Customer & Project Management

1. Customer Relationship Building – Maintaining strong, trust-based relationships with key customer contacts to be 1st point of techn. contact

2. Project Coordination – Managing timelines, deliverables, and communication across internal and external teams.

3. Escalation Handling – Identifying and resolving critical issues by escalating to appropriate stakeholders and challenge information.

4. Global Oversight – Maintaining a helicopter view of all customer-related projects and activities.

Technical Expertise

5. Technical Support – Providing expert input on materials, processes, and products.

6. Sustainability Expertise – Leading discussions and strategies around PCR, regulatory and environmental impact.

7. Innovation Promotion – Introducing new technologies and products to customers.

Communication & Collaboration

8. Cross-functional Collaboration – Working closely with R&D, PLM, Sales and manufacturing sites.

9. Internal Networking – Building strong relationships within Amcor to support customer needs.

10. Customer Communication – Translating customer needs into actionable tasks for internal teams.

11. Meeting Facilitation – Organizing and leading regular meetings with customers and internal stakeholders.

Strategic Thinking

12. Strategic Project Leadership – Driving key initiatives with long-term impact (e.g. products platforms).

13. Innovation Strategy – Aligning internal innovation with customer needs and market trends.

14. Crisis Management – Responding quickly and effectively to urgent issues.

Sales & Commercial Support

15. Support to KAM/KAD – Providing technical and strategic input to account managers and directors.

16. RFQ & Enquiry Handling – Support to manage requests for quotations and technical inquiries