Transportation Manager

Job Purpose, DIMENSION AND SCOPE

The Transportation Manager is responsible for improving customer service by achieving performance excellence in the transport activities whilst at the same time balancing costs & service.

His/her responsibility includes directing, coordinating, and overseeing tasks and operations within our AFEMEA transport organization managing the efficiency of the operational triangle SC/CS, 4PL and procurement.

He/she is also required to ensure the legal requirements for transport are met.

He/she will report to the Logistics & CoE Director of AFEMEA and be a member of the AFEMEA SC Management Team. He/she is expected to collaborate closely with the Manufacturing, Customer Service, 4PL & Procurement Teams.

Principal Accountabilities

Main Responsibilities

• Strengthen customer service by improving logistics performance
• Manage logistics operations, both internal and external
  • Management of Business escalations in a structured way giving visibility on issues and actions to the different stakeholders.
  • Drive the correct discussions during the different service meetings, make sure they are action oriented, efficient and with a fast resolution of the actions defined.
  • Support BU SC Managers with escalations, new requirements, changing of network, solving the actions under their scope of responsibility…
  • Support 4PL whenever they require central logistics to drive AFEMEA topics (strike, fire, issue at a site,…) and report/link to Amcor.
• In collaboration with procurement, participate to the transport tenders representing Supply Chain within the defined timeline & processes. Be the link to the sites and drive the post go live support set-up.
• Represent Supply Chain (site and BU) within the monthly performance reviews and QBR’s with  strategic carriers and 4PL’s.
• Drive standardisation and simplification through new/changing processes.
• Identify best practices and roll out across BUs/Plants
• Prepare high quality, concise, and accurate Logistics reporting (service & costs)
• Monitor and analyse our transport performance (service, delivery times and transport costs) and collaborate with stakeholders to define and implement/execute improvement plans.
• Monitor progress of ongoing improvement projects, tracking benefits realisation
• Present findings, ideas and improvement plans to SC Management team.
• Motivate, support and lead the logistics teams at the sites whilst implementing/executing the AFEMEA processes.
• Identify, develop, and manage the Logistics SMEs in the AFEMEA network
• Collaborate with various teams in cross-functional supply improvement projects

Results Achievement

• Ensure customer satisfaction by improving OTD.
• Reduce & optimize Logistics costs
• Optimize delivery times to customers
• Ensure information sharing and effective dissemination
• Decrease the number of overdue actions owned by SC
• Conflict management
• Establish efficient partnership with other functions across Bus & Functional pillars
• Support CI activities development and savings

Qualifications/Requirements

1. Formal Qualifications and Experience

• University degree in Business, Logistics, Science, or similar disciplines represented in SC
• 10 years overall operational experience in Supply Chain, including 5 years in Logistics related appointments
• Strong change management, analytical, and organizational skills
• Fluent in English
• Proven competency with information tools

2.  Specific Skills and Abilities

• Comfortable with change and ambiguity
• Strong organizational capabilities
• Very good communication capability
• Strong analytical capabilities
• Ability to influence, motivate and mobilize stakeholders and peers
• Result driven, focus on results and added value creation
• Proactive, with the ability to anticipate and motivated to create value
• Perseverance and resilience
• Action driven
• Self-motivated and emotionally intelligent
• Dynamic/curious/passionate
• Ability to think critically
• Ability to challenge and translate data

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